Terms of Service

Last Updated: November 2, 2025

1. Introduction

Welcome to Tapo World, a product of Linfield Labs AB ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use the Service.

2. Eligibility

The Service is intended for parents or legal guardians. By using the Service, you represent that you are at least 18 years old and legally capable of entering into these Terms.

3. Description of the Service

Tapo World enables parents and children to engage in screen‑free interactive play through physical toys and guided activities. Parents are the primary users of the digital interface.

4. User Accounts

To use certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Acceptable Use

You agree not to:

  • Use the Service for unlawful purposes
  • Attempt to reverse engineer or modify the Service
  • Interfere with the Service's security or performance
  • Upload harmful content or violate intellectual property rights

6. Intellectual Property

All content within Tapo World, including branding, software, designs, text, and audio, is owned by Linfield Labs AB or its licensors. You may not copy, distribute, or create derivative works without our permission.

7. Purchases and Subscriptions

If the Service includes paid features:

  • Prices are displayed before purchase
  • Payments are processed through trusted third‑party providers
  • Subscription terms, renewals, and cancellation policies will be presented before purchase

EU Consumer Rights (14-Day Right of Withdrawal)

If you are a consumer in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire 14 days after the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us of your decision to withdraw by contacting us at support@linfieldlabs.com.

Note: If you have requested that the Service begins during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated your withdrawal, in comparison with the full coverage of the contract.

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including fitness for a particular purpose and non‑infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Linfield Labs AB is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Termination

We may suspend or terminate access to the Service at any time for conduct that violates these Terms.

11. Governing Law

These Terms are governed by the laws of Sweden, without regard to conflict‑of‑law principles.

EU Consumer Rights

If you are a consumer resident in the European Union, you may also benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

For EU consumers, disputes may be resolved through the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/

12. Contact Us

For questions about these Terms, contact:

Linfield Labs AB

Email: support@linfieldlabs.com